Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Local Folders With Office 365 Account

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Matt

more options

I have an email account with an organization I volunteer with. They use Microsoft Teams and Office 365. I installed Thunderbird this morning. I added my Gmail account and the email account for my organization. In the Accounts pane on the left side under my Gmail account I can see all of the folders I have for Gmail - sent, trash, etc. On my organization account I can only see my Inbox. I can't see Sent mail. I created the account using an IMAP Connection. How can I see the sent mail folder to see prior sent emails?

I have an email account with an organization I volunteer with. They use Microsoft Teams and Office 365. I installed Thunderbird this morning. I added my Gmail account and the email account for my organization. In the Accounts pane on the left side under my Gmail account I can see all of the folders I have for Gmail - sent, trash, etc. On my organization account I can only see my Inbox. I can't see Sent mail. I created the account using an IMAP Connection. How can I see the sent mail folder to see prior sent emails?

All Replies (2)

more options

After sending an email from that account I now have a sent folder, but it only has the message I sent today. It is not downloading the previously sent mail. The default Windows 10 mail client does. Is there a setting I nded to change to download all of my previously sent mail?

more options

There appears to be issues with folder synchronization on o365 at the moment. That is about all I know.,