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I see text and symbols instead of website pages when using Firefox

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  • Last reply by bl0nde

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When I open Firefox and try to navigate to a website I only see symbols/ text characters, not the normal website page. An image of the issue is attached. I have already tried clearing my browser history and reinstalling Firefox. My other internet browser works fine. It is only Firefox. How can I resolve this issue? Thank you.

When I open Firefox and try to navigate to a website I only see symbols/ text characters, not the normal website page. An image of the issue is attached. I have already tried clearing my browser history and reinstalling Firefox. My other internet browser works fine. It is only Firefox. How can I resolve this issue? Thank you.
Attached screenshots

Chosen solution

hello blonde,

Do you possibly have disabled multi-process in Firefox by using the MOZ_FORCE_DISABLE_E10S environment variable (its value doesn't matter) ?

Control Panel -> System -> Advanced -> Environment variables Bug 1638652 - Content-Encoding not honored when e10s is turned off via browser.tabs.remote.autostart=false or MOZ_FORCE_DISABLE_E10S=1 Please do not modify network.http.accept-encoding prefs on the about:config page as that will cause other issues, so if necessary reset the prefs to the default value if they appear bold.

https://support.mozilla.org/en-US/kb/about-config-editor-firefox

I hope resolved your problem then reply back to me.

Thank you

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Chosen Solution

hello blonde,

Do you possibly have disabled multi-process in Firefox by using the MOZ_FORCE_DISABLE_E10S environment variable (its value doesn't matter) ?

Control Panel -> System -> Advanced -> Environment variables Bug 1638652 - Content-Encoding not honored when e10s is turned off via browser.tabs.remote.autostart=false or MOZ_FORCE_DISABLE_E10S=1 Please do not modify network.http.accept-encoding prefs on the about:config page as that will cause other issues, so if necessary reset the prefs to the default value if they appear bold.

https://support.mozilla.org/en-US/kb/about-config-editor-firefox

I hope resolved your problem then reply back to me.

Thank you

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"Control Panel -> System -> Advanced -> Environment variable". This resolved my issue. Thank you !