Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

slow decoding base64

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by droomdoos

more options

when I preview an email that has inline base64 elements, or open an attachment, it takes several minutes. As long as I open mails in the same folder, no more delays opening emails containing base64 content or opening attachments. Moving to another folder, same delay on first encounter of base64 decoding. If I move to another folder, opening an email without base64 content (no delay) and then move back to the previous folder, no delay. It seems that thunderbird, on first encounter of base64 content, decodes all base64 content in the folder and caches it. Moving to another folder and encountering base64 content clears the cache, decodes all base64 content in that folder and caches it? This problem seems to have appeared since version 60.4. No add-ins envolved, tried safe mode.

when I preview an email that has inline base64 elements, or open an attachment, it takes several minutes. As long as I open mails in the same folder, no more delays opening emails containing base64 content or opening attachments. Moving to another folder, same delay on first encounter of base64 decoding. If I move to another folder, opening an email without base64 content (no delay) and then move back to the previous folder, no delay. It seems that thunderbird, on first encounter of base64 content, decodes all base64 content in the folder and caches it. Moving to another folder and encountering base64 content clears the cache, decodes all base64 content in that folder and caches it? This problem seems to have appeared since version 60.4. No add-ins envolved, tried safe mode.

All Replies (2)

more options

did some more testing, and found out that the delay is +/- 37 seconds (sorry for the exaggeration before), independant of number of mails containing base64 content in the folder, independant of the size of base64 content, independant of no matter what. Just 37 seconds. What is this???

more options

Problem dissapeared with latest update.