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When I do a search (ctrl+K) and type in an email address, an email comes that I deleted and references the contact I also deleted.

  • 3 replies
  • 1 has this problem
  • 19 views
  • Last reply by Matt

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The email shows upon the screen as found for this email address but the email is not really there and shows that there was a jpg file attached. How does this email show up and it is not really on my pc anymore as I deleted it? I also deleted the contact from the address book.

The email shows upon the screen as found for this email address but the email is not really there and shows that there was a jpg file attached. How does this email show up and it is not really on my pc anymore as I deleted it? I also deleted the contact from the address book.

Chosen solution

On the toolbar > Help > Troubleshooting Information

Click the show profile button in Troubleshooting Information Close Thunderbird In the file window that opened, delete the file global- messages-db.sqlite Restart Thunderbird.

The search will be rubbish until the file fully regenerates, which could take a whole day if you have 10 or 20Gb of mail. You can monitor the status of that using the Activity Manager.

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Chosen Solution

On the toolbar > Help > Troubleshooting Information

Click the show profile button in Troubleshooting Information Close Thunderbird In the file window that opened, delete the file global- messages-db.sqlite Restart Thunderbird.

The search will be rubbish until the file fully regenerates, which could take a whole day if you have 10 or 20Gb of mail. You can monitor the status of that using the Activity Manager.

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I am unable to delete addresses in <ctrl+k> When I opened the file window but it does not show global- messages-db.sqlite.

Thank you

thank you

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so what part of my instruction did you not understand. because I really have no idea what you did. But I do know hat Ctrl+K was not part of them, or anything to do with using search in Thunderbird.