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inbox e-mails are there but not visible

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Wayne Mery

PaulZiegenbein
PaulZiegenbein
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Inbox e-mails cannot be seen. I can click on the blank inbox and see an e-mail. By slowly moving the cursor and clicking in empty space i can still read them. How do I restore visibility? Other folders are still fully functional.

Inbox e-mails cannot be seen. I can click on the blank inbox and see an e-mail. By slowly moving the cursor and clicking in empty space i can still read them. How do I restore visibility? Other folders are still fully functional.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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This sounds like you have an invisible list of emails. Do this: Click on the far right 'select columns to display' icon and a drop down list appears. near the bottom select: 'reset columns to default'.

see image below as guide.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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A good starting point is Thunderbird safe mode. What happens when you do https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?