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Can't open emailed pictures. they go directly to an email

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  • 1 has this problem
  • 14 views
  • Last reply by Matt

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the emails arrive and I click on the attached files but then the new going email shows up with that attachment attached to the new out going email. I also cannot saveas any of the attached files any where in my computer, The attachments have the Mozzilla icon beside them which i have never seen before. Thank you

the emails arrive and I click on the attached files but then the new going email shows up with that attachment attached to the new out going email. I also cannot saveas any of the attached files any where in my computer, The attachments have the Mozzilla icon beside them which i have never seen before. Thank you

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Sounds tio me like the file associations on your PC and all messed up.

I suggest you get someone who knows windows to advise you on how to reset the appropriate file associations in Windows.

Perhaps this will get you on the right track. http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-can-i-restore-the-default-file-associations-in/c096cd7a-91cd-4460-af4d-f38d7ca54860