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Password issue in POP3 but same password is ok in IMAP?

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by Zenos

HL2016
HL2016
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Hi,

I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

Hi, I have been facing problem when Thunderbird kept prompting that my password incorrect. I reset my password and entered correct password. It didn't help. I removed the account and set it up again. When I select POP3 mail, the system prompted me "configuration could not be verified - password wrong". When I go back to select IMAP, I'm able to successfully setup the account. What's wrong? I have no problem with my 2nd hotmail account set up in Thunderbird.

All Replies (2)

HL2016
HL2016 Question owner
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Hi, I have attached screenshot of the error prompt.

Modified by HL2016

Zenos
Zenos
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I believe that Outlook.com, which now includes Hotmail accounts, has dropped support for POP. I haven't seen any announcements so i don't know if it's intentional. My own POP-connected Hotmail account stopped working and only resumed when I replaced it with an IMAP-connected account. I wouldn't bank on your working Hotmail account doing so for very much longer. Microsoft started downplaying POP when Windows 8 came out.