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My downloads window is cutting off from the top. I am using a MacBook, so when I view my downloads window, I can't see the red/yellow/green button on the top?

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  • Last reply by FredMcD

My downloads window is cutting off from the top. I am using a MacBook, so when I view my downloads window, I can't see the red/yellow/green button on the top. Why is this happening?

http://i.imgur.com/aZiXauO.png

My downloads window is cutting off from the top. I am using a MacBook, so when I view my downloads window, I can't see the red/yellow/green button on the top. Why is this happening? http://i.imgur.com/aZiXauO.png

Chosen solution

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.

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All Replies (3)

Chosen Solution

You may have a corrupt xulstore.json file.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the xulstore.json file. Then rename or delete it. Restart Firefox.

Thanks, it worked like a charm!

Glad to help. Safe Surfing.