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when editing my page in firefox screen jumps up and down horizontilay and no action will be accepted until page stabalises, this happens at each new action,

  • 4 replies
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  • Last reply by lensgarden

lensgarden
lensgarden
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i had older version of FF for many years but latelly when i edit a private page he screen page jumps up and down horizontally and no action can be entered until the screen stabalises, i ahve latest 2016v of FF in an attempt to solve this problem, the problem persisits. we saw on your forum a rmedy for similar issue going into options and unchecking a certain box, i don't have this function with new version my wife does in her old version so was able to solve same issue by unchecking this function, what can i do please, i have had to revert to using IE

tia

i had older version of FF for many years but latelly when i edit a private page he screen page jumps up and down horizontally and no action can be entered until the screen stabalises, i ahve latest 2016v of FF in an attempt to solve this problem, the problem persisits. we saw on your forum a rmedy for similar issue going into options and unchecking a certain box, i don't have this function with new version my wife does in her old version so was able to solve same issue by unchecking this function, what can i do please, i have had to revert to using IE tia

Chosen solution

g'day to you, try a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

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All Replies (4)

ideato
ideato
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Hello, probably you mean to uncheck "Use hardware acceleration when available", go from 3-bar menu on your top right > Options > Advanced > General > Browsing > UNcheck the "Use hardware acceleration when available" > close the tab > exit firefox and restart it.

thank you

Modified by ideato

lensgarden
lensgarden Question owner
more options

g'day,

i tried to explain my FF v43 in win7 does not have this function option

ideato
ideato
more options

Chosen Solution

g'day to you, try a Clean reinstall. This means you remove your Firefox program files and then reinstall Firefox. This process does not remove your Firefox profile data (such as bookmarks and passwords), since that information is stored in a different location.

To do a clean reinstall of Firefox, please follow these steps: Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from mozilla.org (or choose the download for your operating system and language from this page) and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (or open the Firefox menu New Fx Menu and click the close button Close 29).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

More information about reinstalling Firefox can be found here.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.

Please report back to say if this helped you!

Thank you.

lensgarden
lensgarden Question owner
more options

thank you ideato,

all working good