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Thunderbird forwards mails to an old address, which bounces back as undeliverable

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by RDees

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After I receive an email, I get an email saying that it was forwarded to an old email address and was undeliverable. I did not set up any forwarding option. This is what appears: Delivery to the following recipient failed permanently:

    [email protected]

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain translegal.com by translegal-com.mail.protection.outlook.com. [213.199.154.23].

The error that the other server returned was: 550 5.4.1 [[email protected]]: Recipient address rejected: Access denied



Original message -----

X-Received: by 10.152.18.162 with SMTP id x2mr9440906lad.73.1436361302766;

       Wed, 08 Jul 2015 06:15:02 -0700 (PDT)

X-Forwarded-To: [email protected] X-Forwarded-For: [email protected] [email protected] Delivered-To: [email protected] Received: by 10.25.73.196 with SMTP id w187csp2892498lfa;

       Wed, 8 Jul 2015 06:15:01 -0700 (PDT)

X-Received: by 10.50.137.100 with SMTP id qh4mr58504151igb.1.1436361300439;

       Wed, 08 Jul 2015 06:15:00 -0700 (PDT)

Return-Path: <[email protected]> Received: from mx-foreignpolicy-b.sailthru.com (mx-foreignpolicy-b.sailthru.com. [192.64.236.215])

       by mx.google.com with ESMTPS id k7si2712962icw.34.2015.07.08.06.14.59
       for <[email protected]>
       (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
       Wed, 08 Jul 2015 06:15:00 -0700 (PDT)

Received-SPF: pass (google.com: domain of [email protected] designates 192.64.236.215 as permitted sender) client-ip=192.64.236.215; Authentication-Results: mx.google.com;

      spf=pass (google.com: domain of [email protected] designates 192.64.236.215 as permitted sender) [email protected];
      dkim=pass [email protected];
      dkim=pass [email protected]

DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; s=mt; d=pmta.sailthru.com;

h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe;
bh=LPHFuaMlaOCwRbLD52b5wmXuxhA=;
b=J5/nimEg7VfUdjukPwwjknwhfrb6tiIrPUzqX+4jSRGCy378BI8ksEmaL2GNgZ8I4HADV+FwPyQq
  cPKTbB2uAO5eTt4d8EjZehNPjjELbu5uHIMBaxosuEJnujm0y2ts0bXAWQWFrZxoApw2moJZlpXJ
  X1HffHw7n+ztBeV0w68=

Received: from njmta-20.sailthru.com (173.228.155.20) by mx-foreignpolicy-b.sailthru.com id hjkh581s6j02 for <[email protected]>; Wed, 8 Jul 2015 09:03:35 -0400 (envelope-from <[email protected]>) Received: from nj1-p-heyblush-prd-jma-23.flt (172.18.20.28) by njmta-20.sailthru.com id hjkfqe1qqbsr for <[email protected]>; Wed, 8 Jul 2015 09:03:13 -0400 (envelope-from <[email protected]>) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; t=1436360593; s=sailthru; d=foreignpolicy.com; h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe; bh=0cPNXkwCn1VRXfsbMnSE8xPbxcaNvVTXksPEWHi3Y1I=; b=onODxNNMOTUArxL6otq3MzngHDywuavwGPUN5qZmiEnJ3cCnmv+p89mIdQrjAM4G mjVoKXd/WAGcPZz9pQxFogHv3sud/dzW+tKxzanQFFndVygFjZHW000YNkalHR9mRS2 PPTHxHE7xUpxPNgTuX0FPCYkJ8GWObqyqS0jHWFg= Date: Wed, 8 Jul 2015 09:03:12 -0400 (EDT)

After I receive an email, I get an email saying that it was forwarded to an old email address and was undeliverable. I did not set up any forwarding option. This is what appears: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain translegal.com by translegal-com.mail.protection.outlook.com. [213.199.154.23]. The error that the other server returned was: 550 5.4.1 [[email protected]]: Recipient address rejected: Access denied ----- Original message ----- X-Received: by 10.152.18.162 with SMTP id x2mr9440906lad.73.1436361302766; Wed, 08 Jul 2015 06:15:02 -0700 (PDT) X-Forwarded-To: [email protected] X-Forwarded-For: [email protected] [email protected] Delivered-To: [email protected] Received: by 10.25.73.196 with SMTP id w187csp2892498lfa; Wed, 8 Jul 2015 06:15:01 -0700 (PDT) X-Received: by 10.50.137.100 with SMTP id qh4mr58504151igb.1.1436361300439; Wed, 08 Jul 2015 06:15:00 -0700 (PDT) Return-Path: <[email protected]> Received: from mx-foreignpolicy-b.sailthru.com (mx-foreignpolicy-b.sailthru.com. [192.64.236.215]) by mx.google.com with ESMTPS id k7si2712962icw.34.2015.07.08.06.14.59 for <[email protected]> (version=TLSv1.2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128); Wed, 08 Jul 2015 06:15:00 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 192.64.236.215 as permitted sender) client-ip=192.64.236.215; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 192.64.236.215 as permitted sender) [email protected]; dkim=pass [email protected]; dkim=pass [email protected] DKIM-Signature: v=1; a=rsa-sha1; c=relaxed; s=mt; d=pmta.sailthru.com; h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe; bh=LPHFuaMlaOCwRbLD52b5wmXuxhA=; b=J5/nimEg7VfUdjukPwwjknwhfrb6tiIrPUzqX+4jSRGCy378BI8ksEmaL2GNgZ8I4HADV+FwPyQq cPKTbB2uAO5eTt4d8EjZehNPjjELbu5uHIMBaxosuEJnujm0y2ts0bXAWQWFrZxoApw2moJZlpXJ X1HffHw7n+ztBeV0w68= Received: from njmta-20.sailthru.com (173.228.155.20) by mx-foreignpolicy-b.sailthru.com id hjkh581s6j02 for <[email protected]>; Wed, 8 Jul 2015 09:03:35 -0400 (envelope-from <[email protected]>) Received: from nj1-p-heyblush-prd-jma-23.flt (172.18.20.28) by njmta-20.sailthru.com id hjkfqe1qqbsr for <[email protected]>; Wed, 8 Jul 2015 09:03:13 -0400 (envelope-from <[email protected]>) DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; t=1436360593; s=sailthru; d=foreignpolicy.com; h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:List-Unsubscribe; bh=0cPNXkwCn1VRXfsbMnSE8xPbxcaNvVTXksPEWHi3Y1I=; b=onODxNNMOTUArxL6otq3MzngHDywuavwGPUN5qZmiEnJ3cCnmv+p89mIdQrjAM4G mjVoKXd/WAGcPZz9pQxFogHv3sud/dzW+tKxzanQFFndVygFjZHW000YNkalHR9mRS2 PPTHxHE7xUpxPNgTuX0FPCYkJ8GWObqyqS0jHWFg= Date: Wed, 8 Jul 2015 09:03:12 -0400 (EDT)

All Replies (2)

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The recipient should contact his or her email provider. There is nothing you can do about this.

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The problem appeared out of nowhere. What email provider am I supposed to contact?