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Firefox is apparantly blocking my access to my banks password page. How do I turn this off?

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  • Last reply by philipp

Lee Hill
Lee Hill
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When I input my bank ID I get an error when I should get the password page:

Error:An error occurred during a connection to web9.secureinternetbank.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert)

When I input my bank ID I get an error when I should get the password page: Error:An error occurred during a connection to web9.secureinternetbank.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert)

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philipp
philipp
  • Moderator
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hello leepaula57, please report that to the support of your bank - they need to upgrade their encryption cyphers on their site to something contemporary. especially for sensitive stuff like financial transaction you shouldn't try to work around error pages on secure websites, because firefox will display them for a reason...