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Hello, My computer crashed, I removed the hard drive and installed it into a hard drive enclosure and now I am trying to get my Thunderbird data off of it

  • 4 replies
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  • Last reply by Zenos

AristotleNewton
AristotleNewton
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Hello, Thank you for taking a look at my problem. My Windows computer crashed so I removed the hard drive and installed it into a hard drive enclosure and connected it to my new Windows computer with a USB cord. I installed Mozilla Thunderbird on my new computer and read the different tutorials on this website for extracting data from the external hard drive and installing it on my new computer however I cannot seem to be able to find the files that I need and quite frankly I do not know how to move them once I do find them. I even tried MozBackup but it could not find the files either. I searched for profiles.ini in the hard drive and the only hit I got was a profiles.ini file that was 111 bytes in size. I assumed that this was not what I was looking for but I did save a copy on my desktop. If someone has experience with moving files from a hard drive to a new computer I would be grateful for the help. Thanks, AN

Hello, Thank you for taking a look at my problem. My Windows computer crashed so I removed the hard drive and installed it into a hard drive enclosure and connected it to my new Windows computer with a USB cord. I installed Mozilla Thunderbird on my new computer and read the different tutorials on this website for extracting data from the external hard drive and installing it on my new computer however I cannot seem to be able to find the files that I need and quite frankly I do not know how to move them once I do find them. I even tried MozBackup but it could not find the files either. I searched for profiles.ini in the hard drive and the only hit I got was a profiles.ini file that was 111 bytes in size. I assumed that this was not what I was looking for but I did save a copy on my desktop. If someone has experience with moving files from a hard drive to a new computer I would be grateful for the help. Thanks, AN

All Replies (4)

Matt
Matt
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  • Top 10 Contributor
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lets get with the program. Mozbackup is useless in this situation because it looks for your profile in the location Thunderbird says it is.

You biggest hurdle is probably setting windows to show system and hidden files. The %appdata% folders are hidden by windows.

AristotleNewton
AristotleNewton Question owner
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Thanks Matt,

I found the files that were hidden. I cannot seem to be able to get the import wizard in Thunderbird to import them. It wont even let me select a file to import. If you have any suggestions I would truly appreciate the assistance.

Thanks,

AristotleNewton
AristotleNewton Question owner
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Can someone recommend a company whom I can hire to repair this problem for me?

One thought I had was to install Outlook and see if it will let me install the .mab files.

Thanks,

Zenos
Zenos
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You copy the Thunderbird profile. Close Thunderbird and use Windows Explorer. You can drag and drop from one place to the other, or use select, copy and paste.

https://support.mozilla.org/en-US/kb/profiles-tb