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Google and other Websites do not work after installing Bitdefender Internet Security.

  • 2 replies
  • 18 have this problem
  • 5 views
  • Last reply by pokator

pokator
pokator
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After installing the version of Bitdefender Internet Security offered from the 60-second-virus-scanner plugin for Firefox from Bitdefender, a number of sites have stopped working. First, I am unable to change my homepage, for the connection will hang, and the website will not open. Also, attempting to connect to a number of websites (Google, Youtube, Yahoo, DuckDuckGo, etc.) creates this website: "Secure Connection Failed

An error occurred during a connection to www.google.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

In short, a lot of major websites are not working, and are severely impairing my ability to work. Bing does work as a search engine website that I can go to, but not as a homepage. I desperately need help with this issue....

After installing the version of Bitdefender Internet Security offered from the 60-second-virus-scanner plugin for Firefox from Bitdefender, a number of sites have stopped working. First, I am unable to change my homepage, for the connection will hang, and the website will not open. Also, attempting to connect to a number of websites (Google, Youtube, Yahoo, DuckDuckGo, etc.) creates this website: "Secure Connection Failed An error occurred during a connection to www.google.com. The server rejected the handshake because the client downgraded to a lower TLS version than the server supports. (Error code: ssl_error_inappropriate_fallback_alert) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." In short, a lot of major websites are not working, and are severely impairing my ability to work. Bing does work as a search engine website that I can go to, but not as a homepage. I desperately need help with this issue....

Chosen solution

hi pokator, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

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All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi pokator, can you try to disable ssl scanning in bitdefender's options and see if this is making a difference? http://www.bitdefender.com/support/what-to-do-when-security-certificates-cannot-be-verified-installed-1090.html

pokator
pokator Question owner
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Thank You very much. The link pointed to an article about Total Security, which was different from the version I had, but after some searching in the software, I found the link to turn off SSl Scanning. Thank You very much!!!