Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

What do I do when the "Recently Closed Windows" menu won't open?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Zaha
Zaha
more options

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash.

Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point.

This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash. Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point. This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window