We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

real player download video is not working in firefox v29.0.1 what should i do?

  • 2 replies
  • 4 have this problem
  • 6 views
  • Last reply by cecily7

more options

I have firefox v29 and real player download is not working. What should i do. It is enabled and realplayer options are correctly set

I have firefox v29 and real player download is not working. What should i do. It is enabled and realplayer options are correctly set

Chosen solution

Most of the times after the release of a new Firefox version, add-ons may become incompatible. It's up to the developer to address these issues and update it accordingly. You can contact the developer from their add-ons page.

You can try to contact RealPlayer support to see if they have any fixes

You can also use an alternative to RealPlayer (if you are using it to download videos). These are web based and I'll provide a few extensions as well

I use these daily and they work great. Here's a few extensions

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Most of the times after the release of a new Firefox version, add-ons may become incompatible. It's up to the developer to address these issues and update it accordingly. You can contact the developer from their add-ons page.

You can try to contact RealPlayer support to see if they have any fixes

You can also use an alternative to RealPlayer (if you are using it to download videos). These are web based and I'll provide a few extensions as well

I use these daily and they work great. Here's a few extensions

more options

thanks for the help. went to real player and they suggested installing Realplayer v16, which i have done and the downloader now works. Good, helpful reply. Thanks