We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Bookmarks History in FF are all 0 kb. Also, cannot backup bookmarks - they are all 0 json also. Tried bookmarks articles, forums answers, etc. @#$%^ !

  • 25 การตอบกลับ
  • 8 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย oboist1

more options

Running windows 7 64 bit. FF Version 26.

I always backup my bookmarks on a separate flash drive. I thought the drive might be corrupted so I tried a different (HDD) drive. Same 0 json result. I started shortly after version 26 upgrade. I would downgrade to FF 25 or 24 but I cannot get a copy of the bookmarks to restore in the FF downgrade. All the stored bookmarks are 0 json. Never had this problem before.

Running windows 7 64 bit. FF Version 26. I always backup my bookmarks on a separate flash drive. I thought the drive might be corrupted so I tried a different (HDD) drive. Same 0 json result. I started shortly after version 26 upgrade. I would downgrade to FF 25 or 24 but I cannot get a copy of the bookmarks to restore in the FF downgrade. All the stored bookmarks are 0 json. Never had this problem before.

การตอบกลับทั้งหมด (5)

more options

I think I will wait for the 0 kb json/no saved bookmark files bug to be fixed. I think it should be one of Mozilla's top priorities.

j, thanks for staying with the problems - much appreciated !

Steve

more options

Hi Steve, if you don't see any progress in the bug, you might contact Marco and see whether he can analyze your places.sqlite file. He might need multiple specimens to figure out the problem.

more options

Did you try an HTML backup to see if that works?

You can do this manually or set the browser.bookmarks.autoExportHTML pref to true on the about:config page to make Firefox create an HTML backup when you close Firefox.

more options

j,

Got it, thanks again !

Steve

more options

cor-el,

I changed the autoExportHTML to true. I will let you know if it works later this weekend.

Thanks !

Steve

  1. 1
  2. 2