We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Why can't firefox tell why it crashes

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย achtert

achtert
achtert
more options

I have been searching for 5 hours why firefox crashes. Reset, deactivate plugins, etc. deleted many programs.

At the end it appeared to be hardware accelaration and reading the forum I found the following hint from cor-el: https://support.mozilla.org/en-US/questions/970769#question-reply

"The crash reports indicate a possible hardware acceleration related problem. "

When a crash reports such information, why a normal user can not read this crash report which is sent?

I have been searching for 5 hours why firefox crashes. Reset, deactivate plugins, etc. deleted many programs. At the end it appeared to be hardware accelaration and reading the forum I found the following hint from cor-el: https://support.mozilla.org/en-US/questions/970769#question-reply "The crash reports indicate a possible hardware acceleration related problem. " When a crash reports such information, why a normal user can not read this crash report which is sent?

การตอบกลับทั้งหมด (2)

kobe
kobe
more options

The crash reports are listed in about:crashes, and clicking those give you info.

SEE: Troubleshoot Firefox crashes (closing or quitting unexpectedly)

achtert
achtert เจ้าของคำถาม
more options

Thanks for the hint, I never found the point to go to the website and view the crashreport. It would be better FF would show the report before/after sending.