We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Here they are:

f5b8bc5b-d8de-4da9-b4d3-057c5476820f 28/05/2013 16:41 
76edb861-9e12-4cd1-bbcb-fa2ccbc1ee64 28/05/2013 16:39 
bp-a64bafc6-2a89-4235-ba52-36f962130528 28/05/2013 16:21 
a100d8c2-d1ef-42ee-9e4f-d150edce4180 28/05/2013 16:12 
bp-fb488a76-0beb-405e-968f-6f7cd2130528 28/05/2013 16:07 

You can check for problems with current Flash plugin versions and try these:

• disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
• disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
• disable hardware acceleration in the Flash plugin

• http://kb.mozillazine.org/Flash#Troubleshooting
• http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html