ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I tried the upgrade and keep getting the box that says "your computer must be restarted to complete a previous upgrade" and will not complete after restaerting.

  • 3 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Vivek

more options

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

วิธีแก้ปัญหาที่เลือก

การตอบกลับทั้งหมด (3)

more options

Hi,

Please try deleting the updates.xml file and the updates folder in the Firefox installation directory, if present.

more options

Solved my problem, thanks!

more options

วิธีแก้ปัญหาที่เลือก

You are welcome :)