ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox crashes at startup even in safe mode

  • 2 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย v2580s

more options

Tried to update both OS and firefox Tried to reinstall Tried safe-mode

All I get is a window that informs that firefox crashed...

Tried to update both OS and firefox Tried to reinstall Tried safe-mode All I get is a window that informs that firefox crashed...

วิธีแก้ปัญหาที่เลือก

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

more options

Thank you for your prompt reply. I tried to change profiles and it worked great. Also moved bookmarks, history etc. with no problem. I guess the problem was generated by an addon? But shouldn't firefox boot in safe mode? Anyway... Thanks again for the quick and to point solution.