We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Firefox hangs & none of the discussions on the subject are helpful

  • 3 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย scoobidiver

more options

I think this problem started after upgrading Firefox, about 6wks ago. On ANY site, doing ANY activity, 95% of the time, the prog either doesn't respond for up to approx 5secs at a time, or it is slow to respond to whatever I have clicked or scrolled. This leads me to have to do every mouse action TWICE and is totally infuriating. I run Windows 7 and Firefox 6.0.2. There also is a time lag when typing emails (I use Yahoo online, with the firefox browser). Sometimes I notice a time lag in Word, but it is less obvious. Should I go back to a previous version of Firefox? How do I do that? Any thoughts will be much appreciated. Please bear in mind that I am not an IT person, just a savvy user, so I don't understand high-level tech talk! Cheers, Lisa

I think this problem started after upgrading Firefox, about 6wks ago. On ANY site, doing ANY activity, 95% of the time, the prog either doesn't respond for up to approx 5secs at a time, or it is slow to respond to whatever I have clicked or scrolled. This leads me to have to do every mouse action TWICE and is totally infuriating. I run Windows 7 and Firefox 6.0.2. There also is a time lag when typing emails (I use Yahoo online, with the firefox browser). Sometimes I notice a time lag in Word, but it is less obvious. Should I go back to a previous version of Firefox? How do I do that? Any thoughts will be much appreciated. Please bear in mind that I am not an IT person, just a savvy user, so I don't understand high-level tech talk! Cheers, Lisa

การตอบกลับทั้งหมด (3)

more options

Hi Scoobidiver, I did check out the Firefox hangs page, but nothing seems to tally with my problem. It's not on start up, or when closing, or on specific pages. It happens all the time. I do occasionally get a warning telling me that I have high CPU usage, and most recently, it has been blamed on PLUG IN CONTAINER FOR FIREFOX, but I can't seem to get more info - I don't know where to look, what to turn off or remove, etc.

As I said, it seemed to start when I upgraded Firefox. Perhaps if I went back to an older version, the problem would go away? Thanks,

Lisa

more options

There are two sections about your hang in normal browsing:

Downgrading to a version different from 3.6 exposes your computer to threats from malicious websites exploiting known security vulnerabilities.