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How can I retrieve my Firefox Sync information if my computer crashed?

  • 2 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jhgonzalez7

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My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?

My computer recently crashed and has sadly died for good :( I am using a new computer now and would like to retrieve all the information that I had on Firefox Sync. I have Firefox Home on my iPod and have all the information that I want on there. But how can I get that information on my computer?

วิธีแก้ปัญหาที่เลือก

Hi!

In order to configure Firefox Sync in a computer you need the Sync Key. You can also recover your Sync Key from a computer that is already configured. For security reasons it's not possible to do it from a phone (either with Firefox Mobile or Firefox Home).

Take a look at this article to learn how to do it: How do I set up Sync on my computer?

If you don't have it or you don't have a computer already configured and working it's not possible to recover your sync data.

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การตอบกลับทั้งหมด (2)

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วิธีแก้ปัญหาที่เลือก

Hi!

In order to configure Firefox Sync in a computer you need the Sync Key. You can also recover your Sync Key from a computer that is already configured. For security reasons it's not possible to do it from a phone (either with Firefox Mobile or Firefox Home).

Take a look at this article to learn how to do it: How do I set up Sync on my computer?

If you don't have it or you don't have a computer already configured and working it's not possible to recover your sync data.

เปลี่ยนแปลงโดย Ibai เมื่อ

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Thank you very much. That's what my preliminary research told me but I thought that I might be missing something.