We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Update available prompt

  • 2 การตอบกลับ
  • 0 คนมีปัญหานี้
  • ตอบกลับล่าสุดโดย cor-el

more options

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happens.

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happens.

การตอบกลับทั้งหมด (2)

more options

Hi Oscar, it looks like your Firefox Extended Support Release 115 has paused at 115.10.0esr. The current version is 115.13.0esr. https://www.mozilla.org/firefox/115.13.0/releasenotes/

Does the method of going to the "About" dialog work? See the steps in: Update Firefox to the latest release.

If not...

I assume you originally installed from Mozilla's website, and not the Microsoft store? In that case, you can update by downloading a complete installer. This is a larger file, but it should detect your existing installation and perform an update.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-esr

มีประโยชน์หรือไม่

more options

Did you possibly update the OS from Windows 7 or 8 to your current Windows 11 OS as in that case you might have been placed on the 115 ESR update channel ?

Do you want to keep using the ESR version (currently 115.13.0) or possibly switch to the regular release (128.0.3) ?

มีประโยชน์หรือไม่

ถามคำถาม

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.