ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

HTML signature doesn't remain after closing program

  • 4 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 12 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย tomtotzke

more options

Having issue with the signature staying in Thunderbird.

Some online help articles say there's an OK button to hit after pasting a signature in the box. I do not see one. On the latest version 115.6.1

Also I checked use HTML. Works fine when I go to sent an email right after doing this. However, after closing Thunderbird, it reverts back to an old signature.

Any ideas?

Having issue with the signature staying in Thunderbird. Some online help articles say there's an OK button to hit after pasting a signature in the box. I do not see one. On the latest version 115.6.1 Also I checked use HTML. Works fine when I go to sent an email right after doing this. However, after closing Thunderbird, it reverts back to an old signature. Any ideas?

วิธีแก้ปัญหาที่เลือก

go to the troubleshooting information on the help menu open the profile folder using the button there. How many prefs.js files do you have, including the ones with a number in them? Clue, there should normally only be one.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (4)

more options

วิธีแก้ปัญหาที่เลือก

go to the troubleshooting information on the help menu open the profile folder using the button there. How many prefs.js files do you have, including the ones with a number in them? Clue, there should normally only be one.

more options

Thanks so much Matt! That was the problem.

There were a bunch of Prefs.js files, and the main one had changed to read only. I changed the main Prefs.js properties to allow writing, changed the signature, and deleted the other files.

All is still working now after closing Thunderbird.

more options

What antivirus do you use? There have been a spate of these prefs.js error and I am looking for a cause? File contention or being read only are about the only thing that can cause the issue. But how they get there is the mystery I want to solve.

more options

Hey Matt .. had to check, as was a friend I was helping. It's McAfee provided by their ISP.