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Spam and Junk folders from different accounts are not grouped in the "grouped folders" view in TB 115.4.1

  • 5 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย sfhowes

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My spam folders no longer appear grouped in the "grouped folders" view in TB 115.4.1. I guess this has to do with the different naming (or handling) of this type of folder by the mail providers, similarly to "trash/deleted". In my case, only 2 spam folders from 9 accounts are currently grouped. It would be nice to have an option to manually tell TB which folder it is, like K9-Mail does.

My spam folders no longer appear grouped in the "grouped folders" view in TB 115.4.1. I guess this has to do with the different naming (or handling) of this type of folder by the mail providers, similarly to "trash/deleted". In my case, only 2 spam folders from 9 accounts are currently grouped. It would be nice to have an option to manually tell TB which folder it is, like K9-Mail does.
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การตอบกลับทั้งหมด (5)

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Unified folders should show all the folders, whether they are named Spam, Junk, Bulk etc. Try resetting Unified folders and see if it helps.

https://support.mozilla.org/en-US/questions/1426387

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Thanks, sfhowes! It didn't work for me, but I found a very simple solution: right-click the unified Junk folder to edit it's properties, and then use the "select" button to choose the correct spam folders from each account.

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Do you mean that after resetting Unified, either manually or with the add-on, and restarting TB, Unified Folders was incomplete, until you manually selected the spam folders?

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Yes, I deleted my virtualFolders.dat and restarted Thunderbird. That did not solve the problem at first, but then I edited the Junk folder's properties.

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For future reference, besides the .dat file, you have to delete the Mail/smart mailboxes subfolder of the profile folder, with TB closed.