ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Netflix video quality is stuck at 960x540p

  • 3 การตอบกลับ
  • 0 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

more options

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p.

I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

Hello! Upon searching on Google, Netflix on Firefox can have a max resolution of 1280x720p. But recently, I noticed while watching on Netflix that the video quality was really poor, so I checked the stream details and saw that the resolution was only at 960x540p. I have tried to create a new profile in Firefox to see if there would be any changes in the Netflix video quality and there was -- it was 1280x720p on the newly created profile while on my default profile it just remains stuck at 960x540p. I could easily just change my default profile, but it is too much of a hassle for me 'cause I don't want to have to re-download all my extensions and lose my bookmarks. Was wondering why this happened and how I could fix this?

การตอบกลับทั้งหมด (3)

more options

If you have privacy.resistFingerprinting enabled in about:config then privacy.resistFingerprinting.target_video_res will apply with a default of 480.

Does it still happen in Troubleshoot Mode?

more options

zeroknight said

If you have privacy.resistFingerprinting enabled in about:config then privacy.resistFingerprinting.target_video_res will apply with a default of 480. Does it still happen in Troubleshoot Mode?

Hi! I checked and privacy.resistFingerprinting is disabled, put privacy.resistFingerprinting.target_video_res has a "480" value. Tried to check the resolution as well in Troubleshoot Mode, still no difference.

more options

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.