Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Accidently reinstalled Win10, are my e-mails lost forever?

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

Guilherme_26
Guilherme_26
more options

My father was using a program (Brazil IRS official tax filing app) in his computer. There was a corrupted file that crashed the system, the OS gave the option to reinstall it and he took it. He didn't lose any file in the Documents folder or Desktop, but all the programs and apps were gone including Thunderbird.

Are the messages that he stored gone? I know that Thunderbird keeps those files in update/Roaming/Thunderbird/Profiles but a fear that the old update folder was wiped. I already reinstalled Thunderbird and relogged his old e-mail account.

My father was using a program (Brazil IRS official tax filing app) in his computer. There was a corrupted file that crashed the system, the OS gave the option to reinstall it and he took it. He didn't lose any file in the Documents folder or Desktop, but all the programs and apps were gone including Thunderbird. Are the messages that he stored gone? I know that Thunderbird keeps those files in update/Roaming/Thunderbird/Profiles but a fear that the old update folder was wiped. I already reinstalled Thunderbird and relogged his old e-mail account.

การตอบกลับทั้งหมด (2)

Samuel Santos
Samuel Santos
  • Top 25 Contributor
  • Moderator
more options

Hi, if you want support from Brazil, please edit your question in the language corresponding to the language you want to answer.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Guilherme_26 said
Are the messages that he stored gone?

Depends on whether they are still on disk, or whether you have backups? A starting point is https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Also, if it is an imap mail account you can just define the mail account in a new thunderbird profile.