ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Thunderbird freezes when I try to print a message

  • 5 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย buzzard724

more options

I'm running T'bird 52.9.1 on MacOS X 10.14 (Mojave) on a recent MacBook Pro. When I try to print a message, T'bird freezes when I try to change the file name/location or when I select PDF or when I select a range of pages. I have restarted T'bird and also restarted my machine, but the problem remains. The file is HTML and relatively small. Any thoughts?

I'm running T'bird 52.9.1 on MacOS X 10.14 (Mojave) on a recent MacBook Pro. When I try to print a message, T'bird freezes when I try to change the file name/location or when I select PDF or when I select a range of pages. I have restarted T'bird and also restarted my machine, but the problem remains. The file is HTML and relatively small. Any thoughts?

การตอบกลับทั้งหมด (5)

more options

Please try version 60 from https://getthunderbird.com (it gets to the official site)

more options

Version 60 works fine; thanks for your help. But I am left wondering why Thunderbird didn't automatically update my installed version 52 to the newer version in the same way that Firefox automatically updates.

more options

I agree - very strange that automatic update did not move my version from 52.9.x to 60.x - I checked and the preference setting is to apply automatic updates. Is this a small bug as well?

more options

We are not yet serving the update - which is why I provided the DL site.

more options

thank you Wayne - your response really appreciated and understood