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Home page - Yahoo news blocked by Norton Security

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 3 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Insconsult

Insconsult
Insconsult
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My home page is Yahoo News. Today, every time I open Firefox the Yahoo page opens - briefly. Then Norton Security blocks the page. See the screenshots. This has happened more than six times so far this afternoon.

My home page is Yahoo News. Today, every time I open Firefox the Yahoo page opens - briefly. Then Norton Security blocks the page. See the screenshots. This has happened more than six times so far this afternoon.
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วิธีแก้ปัญหาที่เลือก

Hi, that's strange. It seems like a "false positive" about a URL Yahoo uses to retrieve information in the background.

Could you try using the Back button on that tab to see whether it takes you back to Yahoo without triggering Norton again?

You may need to report this to them and see whether they can re-evaluate it.

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การตอบกลับทั้งหมด (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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วิธีแก้ปัญหาที่เลือก

Hi, that's strange. It seems like a "false positive" about a URL Yahoo uses to retrieve information in the background.

Could you try using the Back button on that tab to see whether it takes you back to Yahoo without triggering Norton again?

You may need to report this to them and see whether they can re-evaluate it.

Insconsult
Insconsult เจ้าของคำถาม
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I could not access Yahoo support - same problem every time, si I contacted Norton. Norton support checked everything, and did a reset of Firefox, and that fixed the problem.