Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

New Quantum 57.0 incompatible; deleted and reloaded 56.0, but cannot stop your auto updates!

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FredMcD

more options

When you first updated Firefox to Quantum 57.0, it stopped working with tv.xfinity.com as "incompatible." I deleted 57.0 Quantum, reloaded the older version and everything works fine again; but then, your system goes in automatically and UPDATES my browser without my permission! Once again, the browser is "incompatible" and I cannot watch any of my programs online (I do not even own a TV, so this is how I watch with my xfinity subscription). I delete 57.0 again, reload 56.0, enjoy for a week or so, and then Firefox UPDATES and I have to start all over. This is the fifth time.

Then on top of that, Firefox has NO customer support service by phone OR e-mail OR online chat. Outrageous.

How can I make Firefox Quantum 57.0 COMPATIBLE with tv.xfinity.com OR stop these automatic updates and just continue using 56.0 until you can get your act together.

When you first updated Firefox to Quantum 57.0, it stopped working with tv.xfinity.com as "incompatible." I deleted 57.0 Quantum, reloaded the older version and everything works fine again; but then, your system goes in automatically and UPDATES my browser without my permission! Once again, the browser is "incompatible" and I cannot watch any of my programs online (I do not even own a TV, so this is how I watch with my xfinity subscription). I delete 57.0 again, reload 56.0, enjoy for a week or so, and then Firefox UPDATES and I have to start all over. This is the fifth time. Then on top of that, Firefox has NO customer support service by phone OR e-mail OR online chat. Outrageous. How can I make Firefox Quantum 57.0 COMPATIBLE with tv.xfinity.com OR stop these automatic updates and just continue using 56.0 until you can get your act together.

การตอบกลับทั้งหมด (2)

more options

First, Type about:preferences#advanced<enter> in the address bar. Under Advanced, Select Update.

[v56+] Type about:preferences#general<enter> in the address bar. Select Update.

Select Never Check For Updates.

Also turn off Use a background service to install updates

more options

ChristiPhD said

it stopped working with tv.xfinity.com as "incompatible."

Please explain the problem in detail. What happens? Error messages?