Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Thunderbird 52 has been freezing regularly and causing other programs on my Windows 10 machine to freeze -- how can I fix this?

  • 1 การตอบกลับ
  • 4 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Wayne Mery

imk11
imk11
more options

After Windows performed some updates a couple of weeks ago, Thunderbird started freezing on-and-off every time I used it. In addition, whenever I opened Thunderbird, other programs, such as Microsoft Word, also start freezing. If I re-start my computer and do not open Thunderbird, the other programs work.

Thanks!

After Windows performed some updates a couple of weeks ago, Thunderbird started freezing on-and-off every time I used it. In addition, whenever I opened Thunderbird, other programs, such as Microsoft Word, also start freezing. If I re-start my computer and do not open Thunderbird, the other programs work. Thanks!

การตอบกลับทั้งหมด (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Can't rule out hardware failures.

Also, please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.