Royal Raid is screwing with my computer. Help!
Okay, so my parents bought me this new Lenovo laptop for me to use at Christmas. Me, [being the dumb kid I am] decided to download Roblox immediately. This wouldn't hurt my computer at all, I thought, it's just a game, right? Wrong. I ended up getting this thing called Royal Raid on my computer and it's been hurting my computer with these ads on any unprotected site. If I leave the site for too long, it ends up going to another page with more ads on it. It also happens when i click on buttons. It also highlighted words that have shown the ads themselves in popups. It happens to lot of sites I go on. I need this computer for important things, and I obviously wasn't thinking that when this when I downloaded Roblox, but I also didn't know that it had made it way on my computer until the ads started. I've tried all of the programs that have claimed to take Royal Raid off, but nothing works. I need Mozilla back. Please help.
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I've actually tried the same site before, but when i get to Step 3, at the end of the scan, the page freezes and i have to start over. It took me three tries to understand that there was something wrong with it.
MalwareTips offers Malware Removal Assistance for removing stuff like that. https://malwaretips.com/forums/malware-removal-assistance.10/
Or you could try the Malwarebytes support forum for help with their program. https://forums.malwarebytes.org/forum/7-malware-removal-for-windows/
I'm actually trying to sign up for the Malwarebytes site, but i can't seem to get past it because of the security check and i can't do it on Mozilla. I've also tried it on my other browers, but i've got no luck. Any ideas?
Here's the photo.
Hi, since Roblox started this, I suggest you uninstall it from your PC first, then see if 'Roblox Launcher Plugin' has gone from Firefox; Add-ons Manager (Ctrl+Shift+A) > Plugins - if not, disable it.
You can do a search for Roblox and Royal Raid in your PC's search box.
Now try these free programs to scan for malware, which work with your existing antivirus software:
- Microsoft Safety Scanner
- MalwareBytes' Anti-Malware
- Anti-Rootkit Utility - TDSSKiller
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Hitman Pro
- ESET Online Scanner
Note that not all removal programs will detect all malware, so you may need to run several or all of them.
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
An ad-blocker will help with ads in general, but you really need to remove the malware first:
https://addons.mozilla.org/en-US/firefox/addon/adblock-plus
Or https://addons.mozilla.org/en-US/firefox/addon/ublock-origin
Did this fix your problems? Please report back to us. Thank you!
VictoryO, That security check may have expected you to know and say what day of the week it was on. If you reload the page it would probably give you a different question needing a less ambiguous reply.
Also possibly something like ABP could be interfering with the process.
VictoryO said
Here's the photo.
The question is: what day, and not what date .......
(by the way: you may want to remove this screenshot, as it shows your email-address )