ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

On websites when scroll or click screen become black for few seconds

  • 4 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Ari94

more options

When I am on websites and scroll up or down or click the tab the screen get black for few seconds. What could be the cause?

Firefox version 48.02- updated Windows Vista 32 bit (Japanese) - updated Drivers/Graphic card - updated Java/Adobe flash - updated Most of the Add-ons disabled but recently installed uBlock Origin

Any help in this regard will be appreciated.

Thank You

When I am on websites and scroll up or down or click the tab the screen get black for few seconds. What could be the cause? Firefox version 48.02- updated Windows Vista 32 bit (Japanese) - updated Drivers/Graphic card - updated Java/Adobe flash - updated Most of the Add-ons disabled but recently installed uBlock Origin Any help in this regard will be appreciated. Thank You

การตอบกลับทั้งหมด (4)

more options

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

more options

Hi, try turning off hardware acceleration as shown in; Upgrade your graphics drivers to use hardware acceleration and WebGL

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

philipp said

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Hi, thank you for the reply. I was not aware I could copy the information. For the time being I have followed suggestion turning off hardware acceleration .

more options

Scribe said

Hi, try turning off hardware acceleration as shown in; Upgrade your graphics drivers to use hardware acceleration and WebGL If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

Hi, thank you for the reply. I turn off hardware acceleration and checked websites even clicked tabs and it seems so far no black screen.