Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

Firefox has my location wrong - how do I fix this?

  • 2 การตอบกลับ
  • 5 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย cor-el

jess_bauer
jess_bauer
more options

Firefox thinks I'm located in Poland (I'm actually in the UK) and is sharing this information with other websites, so all the adverts I see eg. on Youtube are in Polish, and when I type a search into the search bar I am redirected to google.pl. This has been happening for a couple of days now, but I've been using Firefox on this computer for years.

I just checked and my IP address's host location is in the UK.

I haven't accessed any Polish sites, and even if I had I clear Cookies first thing whenever I log on to the computer, and that hasn't fixed the problem.

I don't have any proxies or VPNs installed.

My language is set as English (UK) in both Google's and Firefox's settings.

I have tried clicking 'update location' in Google but it is really sure that I'm in Warsaw.

I know it seems trivial, but it is so annoying! I'm wondering a) how to fix it and b) is this a sign of a bigger problem?

Firefox thinks I'm located in Poland (I'm actually in the UK) and is sharing this information with other websites, so all the adverts I see eg. on Youtube are in Polish, and when I type a search into the search bar I am redirected to google.pl. This has been happening for a couple of days now, but I've been using Firefox on this computer for years. I just checked and my IP address's host location is in the UK. I haven't accessed any Polish sites, and even if I had I clear Cookies first thing whenever I log on to the computer, and that hasn't fixed the problem. I don't have any proxies or VPNs installed. My language is set as English (UK) in both Google's and Firefox's settings. I have tried clicking 'update location' in Google but it is really sure that I'm in Warsaw. I know it seems trivial, but it is so annoying! I'm wondering a) how to fix it and b) is this a sign of a bigger problem?

วิธีแก้ปัญหาที่เลือก

Please ensure that your router location setting is correctly configured. Please refer to your router's manual or your internet service provider for more details on doing this.

Whenever an issue like this occurs, it is always a good idea to check for malware or other malicious content on your system. You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

Wesley Branton
Wesley Branton
more options

วิธีแก้ปัญหาที่เลือก

Please ensure that your router location setting is correctly configured. Please refer to your router's manual or your internet service provider for more details on doing this.

Whenever an issue like this occurs, it is always a good idea to check for malware or other malicious content on your system. You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the profile folder that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and if present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder in case cookies.sqlite got corrupted.

You can use this button to go to the current Firefox profile folder: