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A client IT person states my server is blocking email messge because settings are tagging their marketing signature as "untrusted" , how do I fix?

  • 5 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย christ1

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Client cannot send me emails they are being bounced back stating undeliverabe

Client cannot send me emails they are being bounced back stating undeliverabe

วิธีแก้ปัญหาที่เลือก

If the error comes from the sender's provider server, the sender needs to contact the provider (or IT folks). If the error comes from your server, then you need to check your server set up.

In any case, this has got nothing to do with Thunderbird. The message is coming from a server in between, not Thunderbird.

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (5)

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What is the exact error message?

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The entire error message please.

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554 5.7.1 The message from (<removed for privacy>) with the subject of (FW: BGC PRICING Fwd: Transmittal 5750007 CN# 62378 93 Ruston) matches a profile the Internet community may consider spam. Please revise your message before resending.

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วิธีแก้ปัญหาที่เลือก

If the error comes from the sender's provider server, the sender needs to contact the provider (or IT folks). If the error comes from your server, then you need to check your server set up.

In any case, this has got nothing to do with Thunderbird. The message is coming from a server in between, not Thunderbird.