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What does "disallowed key characters" mean?

  • 2 การตอบกลับ
  • 22 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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When I try to open a link to my college's library website the message, "disallowed key characters" appears. What does this mean? In the past, I was able to open this link and access the library's catalogs without a problem.

When I try to open a link to my college's library website the message, "disallowed key characters" appears. What does this mean? In the past, I was able to open this link and access the library's catalogs without a problem.

วิธีแก้ปัญหาที่เลือก

If you use a bookmark to open a specific page on the server then try to navigate to that page starting with the main page or the sign in page of the website in case this bookmark is currently broken.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
อ่านคำตอบนี้ในบริบท 👍 7

การตอบกลับทั้งหมด (2)

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วิธีแก้ปัญหาที่เลือก

If you use a bookmark to open a specific page on the server then try to navigate to that page starting with the main page or the sign in page of the website in case this bookmark is currently broken.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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Supporting the previous suggestion, I saw a library website mention clearing cookies as a remedy for that error message: http://answers.library.utoronto.ca/a.php?qid=979793