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In Windows 10, Office apps are "not responding" after I installed Thunderbird SOLVED uninstall Office, reboot, and then reinstall Office

  • 2 การตอบกลับ
  • 20 คนมีปัญหานี้
  • 11 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Joekelly3

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Within a short time after installing Thunderbird (about a week after upgrading to Windows 10), my Office programs stopped working properly. E.g., when attempting to print a Word document, the program stops responding.

Any explinations or suggeestions?

Within a short time after installing Thunderbird (about a week after upgrading to Windows 10), my Office programs stopped working properly. E.g., when attempting to print a Word document, the program stops responding. Any explinations or suggeestions?

เปลี่ยนแปลงโดย Wayne Mery เมื่อ

วิธีแก้ปัญหาที่เลือก

I was able to reach Windows support, and they had me uninstall Office, reboot, and then reinstall Office. That seems to have solved the problem--without doing anything with Thunderbird.

I am SOOOOO happy to be using Thunderbird again. I could never get it to work in Windows 8 and I hate Outlook. Whew!

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

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Please start *Windows'* safe mode with networking enabled.

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

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วิธีแก้ปัญหาที่เลือก

I was able to reach Windows support, and they had me uninstall Office, reboot, and then reinstall Office. That seems to have solved the problem--without doing anything with Thunderbird.

I am SOOOOO happy to be using Thunderbird again. I could never get it to work in Windows 8 and I hate Outlook. Whew!