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why firefox 38.0.5 is becoming worse and worse evryday, it crashes all the time

  • 1 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 1 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย jscher2000 - Support Volunteer

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I used it in safe mode, I have the same problem, I turned all addson off still the same. My processor is AMD FX8150, 12 GB ram and 500 GB ssd drive for os and 2TB drive for data.

I used it in safe mode, I have the same problem, I turned all addson off still the same. My processor is AMD FX8150, 12 GB ram and 500 GB ssd drive for os and 2TB drive for data.

เปลี่ยนแปลงโดย mostashari เมื่อ

การตอบกลับทั้งหมด (1)

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Sorry to hear about the crashes. Are you getting the Mozilla Crash Reporter dialog, or the Windows crash dialog? If you are getting the Mozilla Crash Reporter form, your Firefox may have logged some data that would help track down the cause of the problem. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the last section of the support article "Firefox Crashes" for steps to get those crash IDs from the about:crashes page, and then post some of the recent ones here.


Also, could you try setting Flash to Click-to-Play ("Ask to Activate")? Safe Mode doesn't disable plugins. This will delay Flash from starting on a page until you approve it, so if Flash is contributing to the problem, you can control when it occurs.

To set "Ask to Activate", open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Ask to Activate".

When you visit a site that wants to use the Flash, you should see a notification icon in the address bar and one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

If you don't need Flash on the page, just ignore the notification.