We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

หัวข้อนี้ถูกเก็บถาวรแล้ว โปรดถามคำถามใหม่หากคุณต้องการความช่วยเหลือ

firefox shuts down when opening Facebook timeline

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 2 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Sheilaozzy

Sheilaozzy
Sheilaozzy
more options

When I try to open Facebook in Firefox, it shuts down. When open in the home page it stays open. Here is the details given at time of crash: AdapterDeviceID: 0x 867 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:35.0.1 BuildID: 20150122214805 CrashTime: 1424811841 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1422645105 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 867GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 107109 StartupTime: 1424704735 Theme: classic/1.0 Throttleable: 1 URL: https://www.facebook.com/ Vendor: Mozilla Version: 35.0.1 useragent_locale: en-US

Thanks for any help

When I try to open Facebook in Firefox, it shuts down. When open in the home page it stays open. Here is the details given at time of crash: AdapterDeviceID: 0x 867 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:35.0.1 BuildID: 20150122214805 CrashTime: 1424811841 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1422645105 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 867GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 107109 StartupTime: 1424704735 Theme: classic/1.0 Throttleable: 1 URL: https://www.facebook.com/ Vendor: Mozilla Version: 35.0.1 useragent_locale: en-US Thanks for any help

วิธีแก้ปัญหาที่เลือก

hi Sheilaozzy, can you try updating to firefox 36 which just got released and see if the issue is reproducible there: Update Firefox to the latest release

อ่านคำตอบนี้ในบริบท 👍 0

การตอบกลับทั้งหมด (2)

philipp
philipp
  • Moderator
more options

วิธีแก้ปัญหาที่เลือก

hi Sheilaozzy, can you try updating to firefox 36 which just got released and see if the issue is reproducible there: Update Firefox to the latest release

Sheilaozzy
Sheilaozzy เจ้าของคำถาม
more options

philipp, Thanks for the heads up. I updated to 35.1 the other day and it had no effect. This seems to have worked, however. Thanks again to you and all out there in Mozilla land.