How are you being contacted? E-mail, phone? Is it the about:home page?

Hi EllenSilge , Thank you for your question. I would be happy to assist you with any technical questions about Mozilla's open products. However, currently there is a campaign for donations at the end of this year. There are some pages that do no keep track of if you have donated or not. However it is possible to get in contact with the staff running it here: [https://wiki.mozilla.org/Donate#Who_can_I_email_directly_with_questions_about_donating.3F] The email is listed there as well. I hope this helps, this will put you in direct contact.