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Unable to Update from Version 30 to Version 31

  • 2 การตอบกลับ
  • 2 คนมีปัญหานี้
  • 7 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Phil_B

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Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7


When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7 When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install". If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation. Any Ideas welcome, Phil

วิธีแก้ปัญหาที่เลือก

การตอบกลับทั้งหมด (2)

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วิธีแก้ปัญหาที่เลือก

Please download Firefox 31 from https://www.mozilla.org/en-US/firefox/all/ and install it.

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Thanks Tyler,

That download installed flawlessly.

Many Thanks, PhilB