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ఇంకా తెలుసుకోండి

Unable to write the email to the mailbox.

  • 3 ప్రత్యుత్తరాలు
  • 3 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Matt

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I get the following message if a use the get email button on the toolbar, or if I log out of the program and start it again.

Unable to write the email to the mailbox.

If I restart the computer then email is received without any problem.

Operating system is Windows 8.1 64 bit Problem has occurred some time after updating operating system to 8.1, worked fine under 8.0

I get the following message if a use the get email button on the toolbar, or if I log out of the program and start it again. Unable to write the email to the mailbox. If I restart the computer then email is received without any problem. Operating system is Windows 8.1 64 bit Problem has occurred some time after updating operating system to 8.1, worked fine under 8.0

ప్రత్యుత్తరాలన్నీ (3)

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Tony, what happens when you disable your virusscanner temporarily? Could it be a file locking issue?

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Hi

Tried this and it has made no difference.

Regards

Tony Cane

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Try safe mode in windows and Thunderbird and see if either of them helps.

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.