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how to remove http://isearch.whitesmoke.com/?isid=9860 from firefox

  • 2 ప్రత్యుత్తరాలు
  • 28 ఈ సమస్యలు కలిగి ఉన్నాయి
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  • చివరి సమాధానమిచ్చినది cazza1066

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i got a new laptop for xmas and downloaded firefox from the correct site etc., however, i have bever been able to get my homepage sorted out, it always came up as a search engine. i note this has also now changed to a different search engine namely WhiteSmoke search and whenever i first open firefox this comes up as my homepage:- http://isearch.whitesmoke.com/?isid=9860, i have no idea how it got there or indeed how to remove it, i notice a lot of people using google chrome have had this same problem, can anybody help?

i got a new laptop for xmas and downloaded firefox from the correct site etc., however, i have bever been able to get my homepage sorted out, it always came up as a search engine. i note this has also now changed to a different search engine namely WhiteSmoke search and whenever i first open firefox this comes up as my homepage:- http://isearch.whitesmoke.com/?isid=9860, i have no idea how it got there or indeed how to remove it, i notice a lot of people using google chrome have had this same problem, can anybody help?

ఎంపిక చేసిన పరిష్కారం

Hi cazza1066,

You should take a look at the Knowledge Base article How to set the home page. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.

There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference. Take a look at the Search bar - add, change and manage search engines on Firefox article for details if that has been changed as well.

If that doesn't work you should look at the article Preferences not saved.

Finally, you might want to check to see if you've been infected with malware.

Hopefully this helps!

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ప్రత్యుత్తరాలన్నీ (2)

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ఎంపిక చేసిన పరిష్కారం

Hi cazza1066,

You should take a look at the Knowledge Base article How to set the home page. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage.

There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference. Take a look at the Search bar - add, change and manage search engines on Firefox article for details if that has been changed as well.

If that doesn't work you should look at the article Preferences not saved.

Finally, you might want to check to see if you've been infected with malware.

Hopefully this helps!

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hi thanks so much for your reply, this has helped me to solve the problem.