Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Can't connect to server to upgrade to 5.01. Currently running OSX 10.6.8

  • 4 ప్రత్యుత్తరాలు
  • 4 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది ogoroshi

more options

I am periodically prompted to upgrade to 5.01, but when I try, the progress bar never gets past "connecting to server", finally ending in a "Failed" message. If I go to "About Firefox", it only directs me to the Mozilla site, but after navigating there, there is no ability to or indication that there is an upgrade. The prompts to upgrade Firefox only occur occasionally. Quitting and restarting it, will not produce an new prompt.

I am periodically prompted to upgrade to 5.01, but when I try, the progress bar never gets past "connecting to server", finally ending in a "Failed" message. If I go to "About Firefox", it only directs me to the Mozilla site, but after navigating there, there is no ability to or indication that there is an upgrade. The prompts to upgrade Firefox only occur occasionally. Quitting and restarting it, will not produce an new prompt.

ప్రత్యుత్తరాలన్నీ (4)

more options

You could download the whole installer and install it manually.

more options

I assume if I did that, I would have a fair amount of resetting up of plugins, bookmark folders, etc. I would prefer to avoid all that.

more options

No, installing a new version does not affect the profile any more than upating does.

more options

Thanks. I'm glad to find that out. I'll give it go Monday when I return to my office.