We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

Firefox 5 is freezing my system. I NEED TO REINSTALL FIREFOX 4!!!!!

  • 2 ప్రత్యుత్తరాలు
  • 2 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 5 వీక్షణలు
  • చివరి సమాధానమిచ్చినది Nathan2055

more options

I had been using Firefox 3.9 to be able to use Norton Identity Safe. I just installed Firefox 5.o, and it is freezing my mouse (Kensintgton Pilot Mouse) on my whole system. I have work to do, and need to re-install FF 4!

I had been using Firefox 3.9 to be able to use Norton Identity Safe. I just installed Firefox 5.o, and it is freezing my mouse (Kensintgton Pilot Mouse) on my whole system. I have work to do, and need to re-install FF 4!

ప్రత్యుత్తరాలన్నీ (2)

more options

I'm a little confused about what version you had before. If Firefox 5 is not working well, you may want to roll back to Firefox 3.6. The reason is, Firefox 4 has security issues that are only fixed in Firefox 5.

Here's the process to roll back:

First, I recommend backing up your Firefox settings in case something goes wrong. See Backing up your information. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)

Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older

Close Firefox 5.

You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.

Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.

Note: I haven't actually tried this myself!

more options

While you can get Firefox 4 here, it's not recommended because it doesn't get updates (rendering it as an unsafe version to use). You can, however, follow the instructions of the other poster to install FF 3.6, which is still supported.

న Nathan2055 చే మార్చబడినది