Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

I am asked to update security for 4.0.1 (Mac) and the update page cannot contact the update server. This has happened on 6-7 occasions.

  • 1 ప్రత్యుత్తరం
  • 7 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది cor-el

more options

Over the past several weeks, I've been receiving an update notice for 4.0 security. I follow the link, and there is a prolonged and unsuccessful attempt to contact the update server. I have never had this problem before with Foxfire updates.

Over the past several weeks, I've been receiving an update notice for 4.0 security. I follow the link, and there is a prolonged and unsuccessful attempt to contact the update server. I have never had this problem before with Foxfire updates.

ప్రత్యుత్తరాలన్నీ (1)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.