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ఇంకా తెలుసుకోండి

I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this is not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine.

  • 3 ప్రత్యుత్తరాలు
  • 63 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 3 వీక్షణలు
  • చివరి సమాధానమిచ్చినది marlinpruett@bellsouth.net

I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine. Can u please help me with this its the only negative I fined with Firefox everything else is AWESOME!! Thanks, Anthony

I have a Finger Print Reader on my Laptop and when I go to a logon screen it says this not a logon screen and will not allow me to use my Finger Print Reader to logon. When I use IE it works fine. Can u please help me with this its the only negative I fined with Firefox everything else is AWESOME!! Thanks, Anthony

ప్రత్యుత్తరాలన్నీ (3)

Obtain updated drivers for that fingerprint reader at your laptop's support page or the driver's download page.

The driver I have is the most recent version. This is a Firefox problem....fix it! It works perfectly on Internet Explorer and worked on Firefox before the last update so it's your problem.

I had HP Support reload my Fingerprint software. There were no updates by the way. Same result, Firefox does not recognize this function while IE does.