We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Firefox is charging my PayPal account. I am requesting refund

  • 1 ప్రత్యుత్తరం
  • 0 ఈ సమస్యలు కలిగి ఉన్నాయి
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది James

klhaven
klhaven
more options

I just saw that I am getting charged almost $60 for Firefox, both in 2021 & just now in 2022. All these years I thought it was free. I would like these charges refunded as I haven’t used Firefox or my computer the last two years.

I just saw that I am getting charged almost $60 for Firefox, both in 2021 & just now in 2022. All these years I thought it was free. I would like these charges refunded as I haven’t used Firefox or my computer the last two years.

ప్రత్యుత్తరాలన్నీ (1)

James
James
  • Moderator
  • Top 10 Contributor
more options

The web browser Firefox for desktop Windows, macOS, and Linux and mobile versions for Android and iOS are 100% free to install and use.

This sounds like you paid for Mozilla VPN ? as a 12 month subscription plan is $59.88 US total.

You can read the FAQ on https://www.mozilla.org/products/vpn/ and the Billing & Payments articles at https://support.mozilla.org/en-US/products/firefox-private-network-vpn/payments

If this is indeed about the Mozilla VPN then since it is one of Mozilla's premium products you should post a new thread for help in Mozilla VPN section using https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

This section you posted in is for support of Firefox for iOS (iPhone/iPad).

న James చే మార్చబడినది