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ఇంకా తెలుసుకోండి

Crashing after the recent update/Tabs Crashing

  • 7 ప్రత్యుత్తరాలు
  • 1 ఈ సమస్య కలిగినది
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  • చివరి సమాధానమిచ్చినది jscher2000 - Support Volunteer

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Hello,

My firefox has been crashing for the past 2 hours, tried troubleshoot mode but it is still crashing every other second.

On some websites the tabs are not crashing- example mozilla website. On other websites (Twitch) -reddit it is crashing.

Crash report ID: 66f16440-baf5-44bb-81bf-389ed0221019.

Let me know what I can do

Hello, My firefox has been crashing for the past 2 hours, tried troubleshoot mode but it is still crashing every other second. On some websites the tabs are not crashing- example mozilla website. On other websites (Twitch) -reddit it is crashing. Crash report ID: 66f16440-baf5-44bb-81bf-389ed0221019. Let me know what I can do

ప్రత్యుత్తరాలన్నీ (7)

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Hi, thank you for the crash report ID. Usually after you submit it, the number changes to a different one starting with bp which we can search and review.

Since you mentioned Twitch, please compare the following new thread: https://support.mozilla.org/questions/1393585

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bp-923d3208-ff5c-4626-9cb5-7f04e0221019

Does this work?

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Hi

Is this a version of Firefox that you have installed from the Microsoft store?

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The crash report confirms that this is https://bugzilla.mozilla.org/show_bug.cgi?id=1796126.

Can you try running "reg query HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0" in a "Command Prompt" window and reporting the results here?

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^: According to the update channel being release (Release Channel: release), this is not the MSIX version from the MS Store.

Build Architecture 	amd64
CPU Info 	family 23 model 1 stepping 1
CPU Count 	12
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If you are affected by the AMD CPU issue, work is under way on a version 106.0.1 update. I don't know how quickly that can go through the build process and become available. Currently there is a test build linked in the following Reddit thread, and users are having good results with it so far. It's possible a further announcement will be made there:

https://www.reddit.com/r/firefox/comments/y8d19i/help_wanted_firefox_106_crashes_on_1st_gen_ryzen/

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Looks like the official release is out now:

Does that resolve the issue?