Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

ఇంకా తెలుసుకోండి

ఈ థ్రెడ్ ఆర్కైవ్ చేయడం జరిగినది. మీకు సహాయం అవసరం ఉంటే, దయచేసి ఒక కొత్త ప్రశ్న అడగండి.

Delete account without email access

  • 1 ప్రత్యుత్తరం
  • 1 ఈ సమస్య కలిగినది
  • 1 వీక్షణ
  • చివరి సమాధానమిచ్చినది Paul

rnj2946
rnj2946
more options

Hi there,

I have two Mozilla accounts that I no longer have the emails for. I do not wish for my data to be indefinitely stored, and cannot verify the security code as I no longer have access to my email as I deleted these emails.

Does Mozilla recycle inactive accounts after some time? I know that the accounts are stored in an encrypted state and thus the email will not be able to be changed my Mozilla.

Thanks.

Hi there, I have two Mozilla accounts that I no longer have the emails for. I do not wish for my data to be indefinitely stored, and cannot verify the security code as I no longer have access to my email as I deleted these emails. Does Mozilla recycle inactive accounts after some time? I know that the accounts are stored in an encrypted state and thus the email will not be able to be changed my Mozilla. Thanks.

ప్రత్యుత్తరాలన్నీ (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Without being able to access those email accounts, it will not be possible to delete those Firefox Accounts.

I am not aware of how long "dormant" accounts stay open, but you may (if you are a citizen if the respective legislative geographies) make a request under the guidance in https://support.mozilla.org/en-US/kb/information-eu-eea-swiss-and-california-users